Change your sign-in email address
Update an email-and-password account and understand what changes for Google sign-in.
Updated
Check how you sign in
The email-change form is available for accounts created with email and password. If you signed up with Google, Account settings explains that your email address is managed by your Google account. Do not create a second Socialjuice account to try to move your existing spaces.
Update an email-and-password account
- Open Account & help in the sidebar and choose Account settings. You can also open Account settings from Spaces.
- Find Email address in the account section. Check the address shown next to You sign in with.
- Enter that exact address under Current email address, then enter a different address under New email address. Use an inbox you control and check the spelling.
- Choose Change email and wait for the success or error message. Follow any confirmation instructions shown, and verify that the account displays the intended address.
- Keep your current session open until you have checked that you can sign in with the new address. Do not share your password or confirmation links.
If the change fails
Current email address is incorrect means the old address does not match the signed-in account. Email addresses are the same means no change was entered. Invalid email address means the new address is not in the expected format.
If the new address already belongs to another account, or team access or a lifetime purchase no longer looks correct, contact support before creating another account or buying again. Include the affected account addresses privately, without passwords or access tokens.