Contact support or share product feedback
Send the details that help us diagnose an issue, or explore the product roadmap.
Updated
Get help with a problem
Email support@socialjuice.io with a short description of what you were trying to do, what happened, and what you expected. Include the space name or public URL, the affected page, and the exact error message where possible.
For a browser issue, include the browser, device, and approximate time. A screenshot or short recording can help, but hide passwords, Signing secrets, payment details, access tokens, and private customer information first.
Make a useful bug report
- Check that you are in the correct space and have saved your changes.
- Try the affected public page in a private browser window to distinguish a visitor issue from a dashboard-only issue.
- Record the smallest sequence of actions that reproduces the problem. Explain whether it happens for one testimonial, one widget, or the whole space.
- Send the report to support. For a domain or webhook problem, include the status or delivery ID described in those guides.
Suggest an improvement
Browse the Socialjuice roadmap to see current ideas and completed updates. Email the team to explain a new request, who it helps, and the task you are trying to complete. The roadmap is a view of product direction; it is not a promise of a specific release date.
The old guide mentioned a sticky feedback button. You do not need to find that old control to contact the team.