Collect testimonials

Set the language of your collection form

Understand the difference between dashboard language and the copy your customers see.

Updated

On this page
  1. Two separate language choices
  2. Set and review the customer language
  3. When you need more than one language

Two separate language choices

The language selector in your account changes the Socialjuice dashboard interface. Your collection form has its own customer-facing language and editable copy. Changing your dashboard language does not translate text you wrote for customers.

Set and review the customer language

  1. Open Collection forms, choose the form you want to edit, and open its General settings.
  2. Select the available form language and review any default copy the dashboard applies. Read every section before saving, especially if you previously customized it.
  3. Check the invitation, recording and text screens, personal-information fields, consent text, and thank-you page. Save your changes.
  4. Open the public form URL on desktop and mobile. Check that both built-in interface labels and your own copy use the intended language.

When you need more than one language

Share a form whose copy matches the customer’s language. Do not assume the browser translates your custom questions. If you need separate branded experiences or languages that the available controls cannot express, ask support about the best setup before duplicating a large review library.

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