Manage testimonials

Organize testimonials with labels

Group testimonials by product, campaign, or use case and use those groups in widgets.

Updated

On this page
  1. Create useful groups
  2. Apply and use labels
  3. When a group looks empty

Create useful groups

Labels organize testimonials within a space. A few clear labels such as a product name or customer segment are easier to maintain than a different label for every response. A label does not publish a private testimonial.

Apply and use labels

  1. Open Labels in the sidebar and create or manage the labels you need.
  2. Open All testimonials, select a testimonial, and use its label controls to assign the relevant labels. Repeat for other responses that belong in the group.
  3. Open Website widgets and edit the widget you want to target. Select the relevant label filter where that widget supports it.
  4. Save and preview the widget. Check that the selected testimonials are public and not archived.

When a group looks empty

Confirm you are editing the same space as the testimonial library. Check label spelling and assignments, the public switch, and any additional widget filters. Removing a label from a testimonial can remove it from a widget that depends on that label.

Use separate spaces for separate brands or clients; labels are an organizational tool within a space and do not create separate team permissions.

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